How can I track my order?

Once your order leaves our warehouse, you’ll receive a confirmation email with tracking details. Australian orders ship via Australia Post, and New Zealand orders via NZ Post. For easy tracking and updates, download the AusPost or NZ Post app. You can also track your order online using your order number, billing last name, and email. Please see further information below.
 

Order Dispatch and Tracking

Once your order has left our warehouse, you will receive a confirmation email that includes a tracking number and a direct link to the courier’s website. This will allow you to track your parcel in real time and stay updated on its delivery progress.
 

Shipping Information

Australia

All Australian orders are shipped via Australia Post.
To track and manage your deliveries easily, we recommend downloading the Australia Post mobile app, which provides convenient updates and delivery options.
👉 Download the AusPost App here
 

New Zealand

All New Zealand orders are shipped via NZ Post.
For the best experience tracking your parcel and managing deliveries, we suggest using the NZ Post mobile app.
👉 Download the NZ Post App here
 

Track Your Order Online

If you prefer not to use a mobile app, you can still track your parcel through our Track My Order feature. Simply provide your:
 
  • Order number
  • Billing last name
  • Email address
 
👉 Use the Track My Order tool here
 

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