Why isn't my discount code working?

Once you're at the checkout, you can apply your promo code in the "ENTER PROMO CODE" field as shown below:


Promo Code Not Working?

If you receive an error message when applying your code, please check the following:


1. Correct Field
Ensure that the promo code is being entered into the correct box labeled "ENTER PROMO CODE."


2. Terms & Conditions
Double-check the details provided in the email you received with the code. Please note:

  • Valid on full-priced items only
  • Not valid on sale items
  • Cannot be used in conjunction with other sales or promotional offers

3. Validity Period
Some promo codes are time-sensitive. Make sure your code is still valid and has not expired.


Still Need Help?

If you're still experiencing issues, please contact us here and include a screenshot of the error message you’re seeing. Our team will review the issue and assist you as soon as possible.

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