I didn’t receive my gift card – what should I do?

If you haven’t received your gift card, it may be due to a system delay or an error in the recipient’s email address entered during checkout.
 
While we’re unable to re-send the gift card directly to the recipient, we can provide the gift card details to you so that you can forward them personally.
 
To help us assist you, please contact us here and include:
  • Your order number & connected email
  • A brief description of the issue
Our team will investigate and get back to you as soon as possible.

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